Privacy Policy
How SignalMarket.ai collects, uses, and protects your information.
1. Information We Collect
Account Information: When you create an account, we collect your email address and authentication credentials. If you sign in with a third-party provider (such as Google), we receive your name, email, and profile picture from that provider.
Payment Information: If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card number. Stripe may share limited billing details (such as the last four digits of your card and billing address) with us for record-keeping purposes.
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, and device/browser information. This data helps us improve the platform.
User-Generated Content: Information you store on the platform — such as watchlists, price alerts, and probability journal entries — is associated with your account.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Authenticate your identity and manage your account
- Process payments and manage subscriptions
- Send transactional emails (account verification, billing receipts, alerts)
- Analyze usage patterns to improve features and user experience
- Detect and prevent fraud, abuse, or unauthorized access
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Information Sharing
We may share your information with third parties only in the following circumstances:
- Service Providers: We use trusted third-party services including Firebase (authentication and database), Stripe (payment processing), and OpenAI (AI-generated content). These providers process data on our behalf and are contractually obligated to protect it.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with your explicit consent.
4. Data Storage & Security
Your data is stored using Google Firebase (Firestore and Firebase Authentication). We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest.
While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but will notify you of any breach affecting your personal data as required by applicable law.
5. Cookies & Tracking
SignalMarket.ai uses cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. These include:
- Essential Cookies: Required for authentication and core functionality.
- Analytics Cookies: Help us understand how users interact with the Service so we can improve it.
- Preference Cookies: Store your settings such as sidebar state and display preferences.
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Delete your personal data (subject to legal retention requirements)
- Export your data in a portable format
- Opt out of non-essential data processing
To exercise any of these rights, please contact us at support@signalmarket.ai. We will respond to your request within 30 days.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal, accounting, or compliance purposes.
Usage analytics data is retained in an aggregated, anonymized form and is not linked back to individual users after account deletion.
8. Children's Privacy
SignalMarket.ai is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.
9. International Users
SignalMarket.ai is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Service, you consent to this transfer.
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
11. Contact
If you have questions or concerns about this Privacy Policy, please contact us at support@signalmarket.ai.
For more information about our platform and data practices, see our Disclosures and Terms of Service.
Last updated: March 24, 2026